Due to the personal nature of our hair and scalp products, Nikisa Naturals does not accept returns, exchanges, or issue refunds. Please review your order carefully before completing your purchase.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at nikisa@nikisanaturals.com. Include your order number and photos of the item and packaging so we can assist you.
Once an order has been processed or shipped, it cannot be changed or canceled.
By completing your purchase, you acknowledge and agree that all sales are final.